Disclaimer
The FAQs should not be construed as a replacement for or modification of any existing company policies, procedures, or official documentation. We encourage all users to refer to the original company documents for definitive information. STSU reserves the right to update, modify, or amend any information contained in these FAQs without prior notice. Users should always verify critical information by consulting the relevant official company documentation or policies.
STSU strives to update these FAQs timely when policies / agreements are made with the company and provide members a central source to seek answers for some of their heart burning questions. If you do have questions that are not answered within, please seek out your branch leaders and share your queries with them so we might improve these FAQs together.
Frequently Asked Questions related to agreements between STSU and Company (Common)
- Child Care, Family Care and Urgent Leave
- Deadheading & Positioning
- FDP Extension
- Duty Change & Swap
- Disciplinary Inquiry
- Leave Buffer Review
👩✈️👨✈️Pilot FAQs (Answers within are unique to Flight Crew)
- Standby
- Backup Duty
- Fatigue Reports & Fatigue Stand Down
- Rostering
- Off Day (Fixed & Flexible)
- IPD
- Transport Allowance
Cabin Crew FAQs (Answers within are unique to Cabin Crew)
- Rostering
- IOCC
- Customer Experience
Ground FAQs (Answers within are unique to Office/Ground Staff )
- WIP